Delivery & Returns
At MakeupByClaire we want you to receive your orders just as quickly as you do. Orders within the Republic of Ireland are typically delivered within 1-2 working days. Delivery is €5.99 on orders under €100 within The Republic of Ireland.. Delivery on orders over €100 within The Republic of Ireland is free!
Orders in the UK are delivered within 2-4 working days. Delivery to The UK is €12.
Orders within Europe are delivered 3-4 working days. Delivery within Europe is €15
International Orders within 5-8 working days. Delivery is €20.
Please note your personal details , including your address and phone number will be passed securely on to our delivery company in order to complete delivery of your selected items.
*Given the current climate please allow for some delays on occasion as we navigate with all necessary precautions to get orders out!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@makeupbyclaire.ie. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@makeupbyclaire.ie. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@makeupbyclaire.ie. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@makeupbyclaire.ie.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
If any product has been used or wrapping removed, these products cannot be returned. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.